Privacy Policy - INVIGOV

This Privacy Policy explains how Invigov LLC ("INVIGOV," "we," "us") collects, uses, and protects information when you use invigov.com and the INVIGOV platform.

1. Information We Collect

Account information: name, email address, and login credentials.
Business information you provide: company name, UEI, CAGE code, NAICS codes, certifications, entity details, and the responses used to generate compliance documents.
Billing information: payments are handled by our payment processor. We receive limited details such as plan, payment status, and card brand and last four digits. We do not store full card numbers.
Usage and device information: IP address, browser type, pages viewed, and log data.
Communications: messages you send to support.
Cookies and similar technologies needed to keep you signed in and operate the site.

2. How We Use Information

We use information to provide the Service, generate documents, send deadline alerts and account notices, process payments, provide support, secure the platform, improve our features, and comply with legal obligations.

3. How We Share Information

We share information with service providers that help us operate the Service, such as hosting, payment processing, and email delivery, and only as needed for those purposes. We may disclose information when required by law, to protect rights and safety, or in connection with a business transfer. We do not sell your personal information or share it for cross-context behavioral advertising.

4. Retention

We keep information while your account is active and as needed to provide the Service, resolve disputes, and meet legal obligations. You may request deletion at any time, subject to those obligations.

5. Security

We use industry-standard safeguards, including encryption in transit, encryption of sensitive data at rest, and access controls. No system is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

You may access, correct, export, or delete your information, and opt out of non-essential communications, by emailing support@invigov.com. Depending on where you live, such as Texas or California, you may have additional rights under state privacy laws, including the right to appeal a decision. We will not discriminate against you for exercising them.

7. Children

The Service is intended for businesses and is not directed to anyone under 18. We do not knowingly collect information from children.

8. Where Data Is Processed

INVIGOV is based in the United States, and your information is processed and stored in the United States.

9. Changes

We may update this policy. Material changes will be posted here with a new effective date.

10. Contact

Privacy questions or requests: support@invigov.com.